Tip 1

Say NO to phone scams.

ATH Móvil will never call you.If you receive a call claiming to be from ATH Móvil, it's fraud. Hang up immediately.

Tip 2

Never share your personal ATH Móvil information with anyone.

  • Card number or expiration date.
  • Transaction details or deposit information.
  • Validation code.
  • Emails and/or passwords for your online accounts.
  • Personal information such as your full name, date of birth, etc.
  • Bank or credit union account information.
  • Answers to security questions.
  • Alternate phone numbers or those of your family.

Tip 3

ATH Móvil does not leave voicemails.

If you receive a call with a recorded message, it's fraud. Hang up immediately.

Tip 4

Say NO to smishing.

Ignore any text messages asking for information about your ATH Móvil account and/or your financial institution.

Tip 5

Say NO to phishing.

Never open suspicious emails, especially if they ask for your ATH Móvil information.

Ignore any email requesting details about your ATH Móvil account. Remember: the official ATH Móvil email address is info@notifications.evertecinc.com.

Tip 6

Say NO to online scams.

Don’t reply to messages from fake profiles, and don’t send money via ATH Móvil when asked to. Be cautious when sharing personal information online. Always verify that a website is legitimate and secure by checking that its address starts with “HTTPS”.

Tip 7

Share

these tips with your family and friends. Help us spread the word and hang up on fraud.